All features

Administration

 

Our main goal is finding smart ways of using technology to maximize your business potential, scalability, and efficiency while retaining quality and customer satisfaction.

 
 

One Platform - Multiple Accounts

Adventure tourism businesses are unique, which is why we introduced a multi-layer access service. Using QK Mountain, you are not only able to manage different offices, but also multiple account types for your employees. This keeps your sensitive data secure, and your business running smoothly.

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Centralized Finance 

QK Mountain manages all your finances. This includes all payables and receivables, such as customer payments, and instructor /  employee payroll.

Our software provides a clear overview of your financial performance and allows for a more effective control of your finances.

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Manage All Booking Types

With QK Mountain, your business will benefit from an array of features designed to facilitate all aspects that go into bookings. Through the use of technology, QK Mountain is able to automate most processes in a customer and administrative journey. This includes being compatible with all types of bookings, and fully customized payroll. 

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Manage Instructors

Easily access each individual time schedule, including paid-time-off (PTO), sick leaves and block instructors for extracurricular activities. Enjoy full transparency of your staff's daily processes.

Additionally, the CRM allows for custom payroll allocation for any instructor and employee. This means you can freely manage any type of compensation package, including paid sick leave, bonuses, and PTO.

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Manage Customers

Through our native iOS and Android apps, your customers can directly book, change or extend their courses with ease. These changes are automatically applied and updated on your platform. This gives you greater administrative control and flexibility, while ensuring all key stakeholders are informed of changes.

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Payroll Management

QK Mountain offers full payroll management services for all types of employees. 

From instructors, office workers, to third parties all payrolls can be customized to your specifications

Create instructor specific hourly rates, overtime pay, minimum salary, full time rates or payments for special/corporate events. 

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Insurance Management

Manage your instructor insurances using the CRM. We can provide direct integration of the most popular insurance providers, giving you a clear oversight of who is covered, and an effective medium to manage instructors coverage.

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Native Applications

Using the applications, instructors can access all the information they need to start and end a course. This includes customer information, date / time, locations and access a range of live information such as weather or lifts status. 

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Payroll Payouts

All courses and their respective payroll are saved and accessible to the instructor. They have direct access to their financial performance, including the payout function, in which they can request a payout to their respective bank accounts. 

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Bookings

The CRM automatically allocates the most suitable instructor for each course and customer. Instructors receive the course information, and they can determine if they want to accept the booking. 

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Communication

All communication is enabled through the apps and CRM system. Using their apps, instructors can directly communicate with their administrators, customers and start course group chats

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Live Information

Access a range of live cameras in the mountains, giving you an overview of the conditions on the mountain, current traffic and weather. These are available for all customers, instructors, and administrators.

Instructors additionally have access to the live status of all lifts and slopes, giving them a clear overview of the ski resort. This allows for more detailed course planning, in case of closures. 

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Availability 

The application synchronizes the availability of instructors to the CRM. This availability is influenced by sick leaves, holidays or instructor blocks.   

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Customer Accounts

Your customers can easily create accounts on the app, and on your e-commerce site. These accounts save your customers information, and are used to facilitate the future bookings.

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Native Applications

In-app bookings and payments offer a user-friendly medium for commerce. Customers can browse through your course catalog, book courses, and re-book previous courses.

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Preferences 

Customers can add their preferences to their accounts. These preferences include language, skiing style, group preferences, and more.

This includes managing preferences for children such as allergies, dietary restrictions and much more.

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Communication

All communication is handled through these accounts. The app and web app offer customers, instructors and administrators, a completely free and easy to use communication medium. 

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Offline Learning

Instructors can assign learning materials such as customized videos or files to their customer.

All files are readily available on the app, and provide a unique approach to course learning. This gives your customers a more detailed and personalized learning experience.

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Payments

In-app bookings and payments offer a user-friendly medium for E-Commerce. Customers can browse through your course catalogue, book courses, re-book previous courses, browse instructors, and manage payments. 

Customers can additionally access their financial history on the application, including all past invoices, and a clear track of any payments they made. 

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Reviews 

Customers can review their courses and instructors after each course. On the dedicated review site on the CRM, you can view these in detail. This gives you a great quality management tool, and helps you keep control of any potential negative review.

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